Ten Tips to Success for Restaurateurs
27 Feb, 2014 | Tags: bar scheduling software, Employee Schedule, Employee schedule calendar, employee schedule template, Employee Schedules, Employee Scheduling, online employee scheduling software, Online Restaurant Scheduling Software, restaurant best practices, restaurant schedules, restaurant success, restaurant tips, Staff Scheduling, Staff Scheduling Software, success, Workforce Scheduling
In any direction you look there are hundreds of restaurants ranging from fast food and national chains to your local neighborhood hangout. So why would anyone walk through your door? Simple, they are looking for a solution to a problem and that solution is a good food and great experience. In a world where there are uncountable numbers of options, we have combed the internet for the best tips that will help your restaurant be successful in a few simple steps.
10. Curb Appeal
We have heard more and more about curb appeal in the real estate industry, but the same principles transfer to your businesses. Everyday hundreds of people drive by your establishment and get their first impression of your business before even stepping in the door, so curb appeal holds a lot of power on your success. If you have a Five Star restaurant, your exterior should be equally well maintained.
9. How do you fit in?
Unless you are located on a busy interstate, most of your patrons come from your local area and therefore you should match your pricing and offerings to cater to those types of groups. If you are in a location with mostly families, a trendy or high class restaurant is not going to be a good fit and limit the potential success.
8. Inviting Environment
Once you have your customers through the door, you want to reassure them that they came to the right place. The impression you give your customers upon walking through the door is subconsciously telling them about the quality of your food and drinks. Their first impression of your staff is through their host and server, and with great service comes repeat business and higher tips for the staff.
7. Create Signature Cocktails
In this very competitive market you have to stand out from your competitors, by offering a signature drink, dish or dessert you are able to offer what your competitors can’t. These items can bring customers to your restaurant- but while they are getting their favorite drink that only you offer, they are also ordering appetizers, dinner and possibly dessert.
6. Advert Your Eyes Here
We all know that advertising is important to every business, but for restaurants these are more critical. The advertising efforts and promotions for restaurants do not have to be significant portions of a monthly budget. Here’s a few of the best ideas (although the list is endless):
- Happy Hour drinks and special pricing
- Two for One Specials
- Buy two meals get a free desert
- Family Discounts
- Early Bird Specials
5. Defrost your Capital
While it may seem like a good idea to buy your ingredients in bulk and store the extra in freezers, you are actually losing a large chunk of money that you may not see for weeks or even months. Not only do customers value fresh ingredients and are willing to pay a little extra for them, with fresh ingredients you are also not holding such a large inventory in the expectation of future sales.
4. 86 the 86’s with Inventory controls
A fast way to lose money in a restaurant is through missing inventory, and there are many different causes. For inventory control you need to keep track of your inventory, and calculate weekly because inventory is affected by many different factors such as portion sizes, waste, etc. Knowing what you have in inventory will help your purchasing decisions and needs. On top of this knowing what you are losing based on the above factors can help you see holes in your processes that could make you more profitable.
3. The Customer is Always Right
Everyone has heard that the customer is always right, and that is true. Why is it true- because the customer is buying your solutions/services based on their feelings and likes. The best way to improve any business is to be open to customer feedback, address it immediately and work to develop a solution to avoid other customers from providing the same feedback if possible.
2. Change with the Seasons
Just like fashions, customer’s tastes change with the seasons and trends. Menus should always be checked and adjusted to fit the current season and updated to include new “trendy” offerings. You don’t want to feature stew and other hot meals in the summer and you want to cater to new trends, such as “juicing” to keep in touch with the interests of your customers.
1. Who’s on First?
Scheduling can be one of the most stressful, yet important things to happen in your business. You need to ensure that your restaurant is adequately staffed for all shifts throughout the day. When doing this by hand you could be scheduling too many employees for a shift and/or too much overtime. What Time Do I Work.com online employee scheduling software was designed by industry experts with many unique features and benefits to make scheduling a breeze. With automatic labor cost calculations available as you create the schedule and overtime alerts, you’re sure to have complete control of your labor costs.